- Contact the EDI Provider Contact Center or MCARE Help Desk to request your Medicare Submitter ID directly.
- Review Novitas Solutions’ “Maintain Existing Submitter/Receiver ID” section carefully.
- Use EDI Support Services’ Search feature to look up your Provider Submitter ID.
- TherapyNotes may autofill your payer ID and submitter ID information.
- Enroll with the payer directly if the Submitter ID cannot be found elsewhere.
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Submitting claims electronically to Medicare can greatly accelerate reimbursement compared to paper claims. To file claims through electronic data interchange (EDI), Medicare requires an organization to have a unique Submitter ID number. For providers, clinics, and third party administrators unfamiliar with the EDI filing process, finding this crucial identifier is often a confusing first step.
This article will comprehensively examine the key options and best practices for locating your Medicare Submitter ID. Whether you are a healthcare provider routing claims through a clearinghouse or filing directly, need to look up an existing ID, or require a new one from Medicare, this guide will help you track down your number. Having this information at your fingertips will ensure the EDI claims process goes smoothly.
Obtaining your submitter ID directly from the Centers for Medicare and Medicaid Services (CMS) or through their MACs and partners allows you to submit HIPAA-compliant electronic transactions. With the ability to file 837 healthcare claim forms and receive 277 claim acknowledgments and status reports, EDI filing paired with your submitter ID provides greater speed, accuracy, and efficiency over paper. Understanding the best routes to get this essential ID will enable your organization to realize the full benefits of all-electronic claim filing.
How Can You Find Your Medicare Submitter ID?
Finding your Medicare Submitter ID is possible through several different methods. The optimal approach will depend on factors like whether you already have an existing ID with Medicare, are working with a clearinghouse, or are new to electronic filing.
Should You Contact the EDI Provider Contact Center?
One of the most direct methods for obtaining your Medicare Submitter ID is contacting the EDI Support Provider Contact Center. This contact center is managed by Palmetto GBA, who serves as the Part A/Part B Medicare Administrative Contractor (MAC) for multiple states.
Their knowledgeable representatives can look up your existing Submitter ID if you already have one on file but cannot locate it. They can also issue new Submitter IDs for providers or third party billers who qualify.
To look up or get assigned an ID, you would contact the Palmetto EDI Provider Contact Center at:
This contact center should be your first resource if you bill Medicare electronically but cannot find your submitter number. They can search by your billing provider ID or organization details to find your existing ID or assign a new one if needed.
Should You Review the Novitas Solutions Website?
Novitas Solutions is the Medicare Part A/Part B MAC for providers in several states. As a MAC, they play a central role in EDI filing and administering Submitter IDs for their regions.
Rather than contacting them directly, you can attempt to look up your Submitter ID through their website. Under the “EDI” section, they have an option for “Maintain Existing Submitter/Receiver ID”.
This page allows you to search for an existing ID linked to your Tax ID Number and NPI. If you have filed EDI claims before but lost your ID number, their system may still have you on record.
Carefully checking their database for an existing Submitter ID under your organization’s identifiers can save you time over requesting a new one. However, this approach only works if Novitas Solutions is your regional MAC.
Should You Ask the MCARE Help Desk?
Another option worth exploring is the MCARE Help Desk. This help desk acts as a resource for the entire Medicare Advantage and Part D ecosystem.
If your organization functions as a Third Party Administrator (TPA) for Medicare Advantage plans, you can obtain a submitter ID through the MCARE Help Desk after CMS approves your TPA application.
As a TPA, you would need to enroll as a trading partner with Medicare Advantage Organizations (MAOs) and Part D sponsors. The MCARE Help Desk facilitates this process and provides the essential submitter ID number.
Can You Look It up On EDI Support Services?
EDI Support Services is a private company that partners with various MACs to manage EDI transmissions. As a result, they may have your Medicare submitter ID on file even if other resources come up empty.
Their website has a “Search by” function you can use to look up your “Provider Submitter ID” and whether your ID is active for electronic claim filing. Searching by your billing provider ID or organization name may return your existing submitter ID.
This step is less direct than contacting the MACs but can help if you bill to multiple regions. EDI Support Services maintains a database of Submitter IDs across different MAC jurisdictions.
Does Your Practice Management Software Autofill It?
If your healthcare organization uses practice management or EHR software, it may automatically include your Medicare submitter ID. Systems like TherapyNotes integrate directly with clearinghouses and Medicare payers.
For example, TherapyNotes can autofill the appropriate payer ID and submitter ID when entering electronic claims. This eliminates the need to track down IDs independently.
Alternatively, the software may allow you to find and select the payer’s ID directly, then enroll with them to acquire your submitter ID. Check with your software vendor to see if they can provide or acquire your submitter number.
Can You Enroll With the Payer Directly?
If all else fails, you can obtain a submitter ID by enrolling directly with the Medicare payer itself. As a provider or third-party biller, you must still establish EDI trading partner agreements.
Locate the payer ID for Medicare Part A/B or Part C/D plans in your region. Reach out to their EDI department and submit enrollment forms to become an electronic trading partner. This will register your organization for electronic filing and issue a brand new submitter ID.
Though time-consuming, enrolling from scratch ensures you get an active ID without relying on other sources. Sometimes starting fresh is the right approach if your organization has no legacy submitter IDs on file.
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Locating Your Submitter ID: Reviewing the Key Options
In summary, the major options for finding your existing or obtaining a new Medicare Submitter ID include:
- Contacting the EDI Provider Contact Center: They can look up or assign IDs directly.
- Checking Novitas Solutions’ website: May reveal your ID if registered in their system.
- Asking the MCARE Help Desk: Can provide ID after approving TPA status.
- Searching on EDI Support Services: Independent database may contain your legacy submitter ID.
- Using practice management software: May populate or acquire ID during claim filing setup.
- Enrolling with the payer: Medicare can issue a brand new ID through direct enrollment.
With persistence across these avenues, you can obtain the crucial submitter number needed for smooth electronic claim filing.
Why Is Your Medicare Submitter ID So Important for EDI Claims?
Your Medicare Submitter ID serves several indispensable purposes for electronic claim filing:
Uniquely Identifies You as a Trading Partner
Like an EDI username, your submitter ID establishes you as an authorized EDI trading partner with Medicare payers. It verifies your credentials to exchange HIPAA transactions.
Links Claims to Your Organization
Your ID tags every claim filed to track and report to the proper provider/biller entity. This prevents misdirected payments or denial errors.
Enables Confirmations and Reporting
Your submitter ID allows you to receive 277 claim acknowledgement reports and status updates from Medicare. This confirms filing success and provides details on pending or denied claims.
Allows Clearinghouse Routing
If using a clearinghouse, your submitter ID ensures claims are routed to the correct destination. It distinguishes your organization from others using the same intermediary.
Provides Access to Resolution Teams
Your ID connects you to help desk teams and resources for troubleshooting EDI issues. Technical support depends on verifying your submitter ID first.
Without your Medicare Submitter ID, your organization cannot fully participate in HIPAA-standard electronic claim filing. Treat it as an essential credential enabling your EDI connections.
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Frequently Asked Questions About Medicare Submitter IDs
What format will my Medicare submitter ID follow?
Medicare submitter IDs are typically 9-10 digits long, consisting solely of numbers 0-9. Letters are not used in standard Medicare submitter identifiers.
Can I have multiple submitter IDs?
Yes, it is possible to have more than one submitter ID active with Medicare. You may have distinct IDs for Part A/B vs Part C/D plans, or different IDs across regions.
Do I need an ID even when using a clearinghouse?
Absolutely. Your submitter ID is still required even when routing claims via a clearinghouse. The clearinghouse will verify your ID before forwarding your claims to Medicare.
What if I bill both paper and electronic claims?
Your submitter ID is exclusively used for electronic claims. Submitting paper claims does not require or utilize your special EDI submitter identifier.
How do I switch my submitter ID if mine changes?
Contact your practice management software support and MAC/payer EDI support teams immediately if your submitter ID changes unexpectedly. Updating it across all systems prevents claim rejections or delays.
Next Steps: Leveraging Your Submitter ID for EDI Success
Finding your Medicare Submitter ID is the vital first step, but understanding how to maximize its value is equally important:
- Record your ID prominently in your practice management software and post it internally for staff reference.
- Take care not to misplace or omit your ID during claim submission to avoid rejections.
- Contact EDI support teams proactively if your software encounters errors related to your submitter ID.
- Periodically verify your ID is still accurate and active with Medicare to avoid potential lapses.
- Update your ID immediately with clear notifications if Medicare ever issues you a replacement ID.
With your Medicare Submitter ID in hand, you can proceed confidently into electronic claim filing and take advantage of its many benefits. A little time invested in identifying this critical number will provide dividends through faster claims processing, better reporting, and more efficient EDI workflows.